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Humboldt Bike Share & Adventure's Edge (
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The City of Lancaster, in partnership with Tandem Mobility and several local sponsors, has launched an exciting new bike share program.

 

With several docking stations around the city, you are never too far from a set of wheels to take you where you need to go!

Come Ride with Us!

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MEMBERSHIP OPTIONS

Annual Membership
  • $25 Annually​

  • Free trips under an hour

  • Then $1.50 per 30 minutes

Pay As You Go

$1.50 per 30 minutes

WHERE TO RIDE

HOW TO RIDE

GET STARTED
  • Download Movatic app & create rider profile (phone number required)

  • Enter payment method and accept terms

RENT
  • Select membership plan or pay-as-you-go pricing

  • Using Movatic app, scan QR code on bike

  • After rear wheel ring lock opens, remove cable lock

  • Stop at public bike racks during rental using in-app lock/unlock procedure

  • App may be closed during rental if desired

RETURN
  • Park at an approved bikeshare station

  • Press Lock icon in app to activate locking mechanism

  • Press tab on rear wheel lock to engage security ring

  • Insert cable lock to secure bike to station

  • Check app for end rental survey and receipt

  • Ring lock won’t open after rental started: Try using orange tab to manually release lock. Rotate wheel slightly so spoke is not pressing on lock mechanism.

  • Ring lock won't close: May need to rotate wheel slightly to avoid hitting as poke.

  • Lock tab won't budge: Re-open app. Try entire return process again. Be patient as lock activates.

  • Cable lock is stuck: Try again. Give it a good jiggle.

  • When in doubt, close and re-open the app and toggle off your wi-fi connection.

TROUBLE?
STEP 1
STEP 2
STEP 3
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SPONSORS

We can't provide bike share to your community without funding.  Many thanks to the sponsors that have made Bike It Lancaster possible!

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SUPPORT

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Need Help? 
 
Message us directly in the app or email us at support@tandem-mobility.com

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