HOW TO RIDE
GET STARTED
-
Download Movatic app & create rider profile (phone number required)
-
Enter payment method and accept terms (QR to video)]
RENT
-
Using Movatic app, scan QR code on bike
-
After rear wheel ring lock opens, remove cable lock
-
Stop at public bike racks during rental using in-app lock/unlock procedure
-
App may be closed during rental if desired
RETURN
-
Park at an approved bikeshare station
-
Press Lock icon in app to activate locking mechanism
-
Press tab on rear wheel lock to engage security ring (QR to video).
-
Insert cable lock to secure bike to station (Qr to video)
-
Press End Rental in app
-
Ring lock won’t open after rental started: Try using orange tab to manually release lock. Rotate wheel slightly so spoke is not pressing on lock mechanism
-
Ring lock won't close: May need to rotate wheel slightly to avoid hitting a spoke
-
Lock tab won't budge: Re-open app. Try entire return process again.
Be patient as lock activates. -
Cable lock is stuck: Try again. Give it a good jiggle.
-
When in doubt, close and re-open the app
TROUBLE?
STEP 1
STEP 2
STEP 3
HOW TO RIDE
GET STARTED
-
Download Movatic app & create rider profile (phone number required)
-
Enter payment method and accept terms
RENT
-
Using Movatic app, scan QR code on bike
-
After rear wheel ring lock opens, remove cable lock
-
Stop at public bike racks during rental using in-app lock/unlock procedure
-
App may be closed during rental if desired
RETURN
-
Park at an approved bikeshare station
-
Press Lock icon in app to activate locking mechanism
-
Press tab on rear wheel lock to engage security ring
-
Insert cable lock to secure bike to station
-
Check app for end rental survey and receipt
-
Ring lock won’t open after rental started: Try using orange tab to manually release lock. Rotate wheel slightly so spoke is not pressing on lock mechanism.
-
Ring lock won't close: May need to rotate wheel slightly to avoid hitting as poke.
-
Lock tab won't budge: Re-open app. Try entire return process again. Be patient as lock activates.
-
Cable lock is stuck: Try again. Give it a good jiggle.
-
When in doubt, close and re-open the app.