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LANCASTER BIKE SHARE PROGRAM

Supplemental Materials

The equipment, the platform, the math, and the team behind the program.

Built to Last

The equipment, the build, the operation.

FLEET PHOTO GALLERY

Every bike, lock, and station

Pedal bikes, e-bikes with the ANANDA M80 motor, adaptive trikes, cargo e-bikes, docking stations, and helmet vending lockers.

SPECIFICATION SHEETS

Every component, fully specified.

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Pedal Bike

Built for accessibility, comfort, and reliability, it’s over 30% lighter than standard bike share models—making it easy to handle and ideal for citywide programs.

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E-bike

Our Class 1 Pedal Assist E-bike offers a natural, smooth ride with a 3-speed internal shifter and front/rear drum brakes.

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Helmet Vending Locker

Each location offers four sizes, a clear sizing guide, and app-based access—making it easy to choose, unlock, and go.

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AXA Lock

We use AXA smart locks powered by Bluetooth, allowing riders to lock and unlock with their phone. 

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Adaptive Trike

Offers upright comfort, tool-free adjustments, and optional electric assist—making it easy to adapt for any rider.

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Station Safety Camera

Built for stations beyond Wi-Fi, delivering reliable security anywhere.

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Charging Station

An auto-dock system that securely locks and charges bikes in one seamless motion—fast, reliable, and built for everyday use.

POWDER COATING PROCESS

Where every Lancaster frame gets its color.

Pre-treatment, branded color application, curing, and final QA before shipment.

WAREHOUSE & OPERATIONS

Operational readiness, on the record.

The fabrication area, battery charging station setup, spare parts shelving, fleet storage, and the field service van — the infrastructure behind every SLA in the proposal.

One Platform.
Two Perspectives. Total Control.

See what riders experience and what the City manages—all in one place. From app to dashboard, every ride, station, and dollar is tracked in real time.

HOW RIDERS UNLOCK A BIKE

Rider Rental Flow

From browse to unlock, every step is seamless.

See how riders find, unlock, ride, and pay—all in a few taps.

MOVATIC DASHBOARD PLATFORM DEMO

Admin Dashboard

Real-time insights at your fingertips. Monitor ridership, station usage, revenue, and reports—all in one dashboard

ENDLESS GARAGE ACCESS

Movatic GO Membership

Unlock bikes, kayaks, and more with a single membership—plus guest passes for easy sharing. Seamless access across the region, all in one app.

Designed for Lancaster.

Designed with purpose to serve riders, neighborhoods, and the city as a whole.

CONCEPT RENDERINGS OF THE LEARNING CENTER

A downtown space for repair, education, and access.

Floor plan, interior, and exterior mockups showing repair stations, safety equipment, education materials, workshop space, and an ACCESS Pass enrollment station — dual-purpose community education and operations support.

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HELMET PROGRAM

Available helmets, where and when riders need them.

24/7 helmet access at the point of ride, plus safety center events with bike education and Family Ride Days featuring adaptive trikes and helmet fitting.

TRANSIT INTEGRATION

First and last mile, backed by an in-house software team.

Built-in capability for RRTA + Amtrak integration — and a track record of shipping it.

HighQ uses the Movatic API to display our lockers inside their own apps, plus our Android and iOS SDK to unlock them via the Movatic Controller Board's Bluetooth hardware. The same integration pattern — third-party app, real-time availability, native unlock — is what powers RRTA and Amtrak first/last mile connectivity in Lancaster, with GBFS as the open data foundation.

Detailed project scope to be customized after contracting. This page demonstrates capability, not a binding specification.

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WINTER OPERATION

SLAs in effect year-round.

Seasonal fleet adjustment, cold-weather battery management, station inspection protocol.

Fleet reduced to match demand, station consolidation plan, increased battery rotation with indoor charging, and snow/ice inspection checklists — staffing built into the operational budget.

MARKETING CAPITAL· $50K CMAQ

A turnkey kit for every community event.

Tent, banners, demo bike, demo dock, signup kiosk, and promotional materials.

A complete branded event deployment ready for community days, transit fairs, and neighborhood activations.

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SPONSOR BRANDING

From brand concept to community impact.

A visual summary of how partnerships appear across markets through co-branded equipment.

Beyond Bikes

A multi-asset community vision — what Lancaster's program connects to next.

Built on Lancaster Data.
Backed by the Reporting to Prove It.

Real demand. Real math. Real reporting. Every projection, every report, and every compliance check, in one place.

CMAQ CAPITAL

$1.4M

4 × $350K annual

ANNUAL OPERATIONS

$200K+

Tandem-funded from Year 2

5-YEAR TOTAL VALUE

$2.35M

Capital + operations

CITY OPERATING COST

$0

Sponsor + rider funded

INTERACTIVE HEATMAPPING DASHBOARDS

Lancaster's actual demand, mapped block by block.

Interactive ridership heat layers and station-level utilization scoring.

​The data foundation behind every projection — origin-destination flows, peak demand zones, and the analytical layer that informs the data-driven expansion plan.

GRANT AGREEMENT COMPLIANCE

Every CMAQ requirement, mapped.

Lease-to-own structure, full federal compliance, a 90-day vendor transition continuity commitment, and contract terms that protect the City at every stage.

CMAQ
Reimbursement Structure

  • Lease-to-own model compatible with CMAQ reimbursement

  • City pays Tandem from CMAQ funds: 4 equal annual installments of $350,000

  • Total CMAQ investment: $1,400,000

  • Grant Agreement R24080023

  • Year 5 Tandem-funded operations at $0 to City

Federal
Compliance

  • PennDOT Pub 740 compliance

  • ADA compliance (adaptive trikes, accessible station siting, multilingual app)

  • DBE requirements (MBE/WBE/DBE solicitation completed per P3)

  • Nondiscrimination / Title VI compliance

  • SAM.gov registration current

  • PennBid registration current

Vendor
Transition Plan

  • 90-day operational continuity commitment upon termination

  • Rider data export in standard formats (CSV, JSON)

  • Account migration procedures documented

  • Asset transfer/removal logistics at Tandem's expense

  • Full cooperation framework with successor operator

  • GBFS feed handoff to ensure continuity of third-party app integrations

Contract
Structure

  • 3-year initial term + two 1-year renewal options

  • 90-day cancellation with no penalty at any time

  • City owns all CMAQ-funded assets upon completion of 4 payments

  • 60-day proposal validity

  • Insurance certificates provided upon award

Your Lancaster Team

A dedicated local team, backed by Tandem's national operations infrastructure.

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